What information do we need for a quote?
Start with the rental dates. Tell us the day you need delivery and the day you need pickup. Then give us your headcount or the number of workers on the construction site, because OSHA 1926.51(c)(1) sets toilet counts based on how many people are there: for example, at 20 workers or fewer you'll need 1 facility, but at 40 workers that jumps to 1 toilet seat and 1 urinal. Next, give us the site address in Richmond so we can plan delivery access. A roll-off dumpster rental needs about 60 feet of straight clearance behind the truck, so telling us the lot layout helps. Tell us what you're throwing away or what you're cleaning up. If you're renting a grease trap pumping service for a restaurant or a food truck, that's a different job than a standard septic pumping service. We'll ask whether you need handwashing stations too, because 29 CFR 1910.141(d)(2) requires soap and towels or a hand drying device at washup points.
How fast can you get a quote?
Same business day if you call or email before 3 p.m. Monday through Friday. If you submit after hours or on a weekend, expect your quote by the following morning. For a wedding restroom rental or festival restroom rental in Richmond, give us as much lead time as you can. Big events in nearby towns like San Pablo (1.9 miles northeast) or Pinole (4.6 miles northeast) move fast in spring and summer, and we fill weekend dates weeks ahead. If you need emergency septic service, call directly instead of using the form. We handle emergency pumping calls same-day in Richmond and take those over email.
What if I'm not sure what I need?
Tell us your job type and we'll recommend what fits. Are you running a construction site? We'll work from headcount and job length. Running a home renovation? One standard unit and a small storage container covers most jobs. Hosting an event? Tell us guest count and we'll size the restroom trailer or calculate how many standard units you'll need. If you're pumping a residential septic tank, your tank size and household size drive how often you need service, typically every 3 to 5 years. If you need temporary fencing around a lot or handwashing stations for painters working with coatings, we'll add those to the quote.
Do you charge a delivery fee?
Yes. Delivery and pickup are separate line items on every quote. The cost changes based on how far from Richmond Porta Pros the site is, how long the rental runs (day, weekend, week or month), and whether we're dropping one unit or six. We'll show you both the equipment cost and the delivery cost before you confirm.
What happens after I get the quote?
You'll get an email with the breakdown: rental cost, service fee if needed, delivery charge and tax. Call us to confirm, and we'll lock in your dates and arrange the exact delivery window. We'll text you the morning of delivery with a 2-hour window. If you need to change the dates or add equipment after you book, let us know as soon as you can, we'll recalculate and send you an amended invoice.
How do I know which toilet size is right for my site?
Start with headcount and job length. A standard unit holds 60 to 70 gallons and fits a job with up to 5 workers for a week, or more workers if you're doing daily service. See how many porta potties you need for the full guide.
Can I rent equipment for just one day?
Yes. Day rates work for single-day events or short jobs. Weekend rates apply Saturday and Sunday if the rental crosses a weekend. Monthly pricing is always lower per day than weekly pricing.
Do you service the surrounding towns?
We cover Richmond and nearby areas. El Cerrito is 5.5 miles southeast and Hercules is 7.8 miles northeast; both are covered in the same service area.
What's included in the monthly rate for a storage container?
Equipment only. Delivery, pickup and any special placement needs are separate.
How quickly do you pump a septic tank?
Most residential septic pumping takes 1 to 3 hours depending on tank size and access. Call us to book.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.